What to Expect at Immediate Care

Benefit from high-quality immediate care services at Desert Oasis Healthcare (DOHC). You’ll be the focus of a skilled team with advanced training to treat a wide variety of urgent health problems.

What to Bring

Bring the following to your immediate care visit:

• Insurance card
• List of current over-the-counter and prescription medications
• Photo ID

Checking In

When you arrive at the immediate care facility, a friendly member of our staff will greet you, sign you in, and check your insurance or other form of payment.

How Long Will I Have to Wait?

Patients who have the most severe symptoms will get care first. Most patients see a doctor within 15 minutes of arriving. Your well-being and safety are our top priority.

On-Site Testing & Imaging Services

Benefit from our quick on-site testing services. To help your doctor learn the cause of your symptoms, you may have:

• Heart monitoring tests, such as an electrocardiogram (EKG)
• Lab tests, such as a blood draw to check blood sugar or test for pregnancy
• Rapid influenza test, which uses a swab to take a sample from the nose or throat to diagnose the flu
• Rapid strep test, which uses a swab to take a sample from the nose or throat to diagnose strep throat
• Sexually transmitted infection (STI) tests
• X-rays

Your doctor may recommend other same-day tests at a different location. Count on our team to coordinate all of your care.

Treatments

Trust our team to help you feel better with a personalized treatment plan. You may receive:

• Breathing treatments
• Ear lavage, or irrigation, to remove a foreign object or excess earwax
• Intravenous (IV) hydration to replace lost fluids
• Medications, such as antibiotics
• Pain control
• Splinting
• Stitches
• Wound care

If your symptoms get worse or your provider determines you have life-threatening symptoms during your immediate care visit, rely on our staff to quickly arrange your transportation to the closest emergency room (ER).

Discharge Instructions

Leaving the healthcare facility is known as discharge. You’ll receive written information about:

• Your diagnosis
• Your treatment plan
• How to care for yourself at home
• When to call your doctor or get medical help

Follow-Up Care

We recommend that you follow up with your primary care doctor after being seen in Immediate Care.