Coronavirus (COVID-19) Information

Coronavirus Disease 2019 (COVID-19)

Members: A letter from your DOHC Coronavirus Task Force
(Updated 06/15/20)

» HARC: Travel Guidelines (English) | Travel Guidelines (Spanish)
» CDC: Updated list of symptoms | Travel Guidelines
» Riverside County Dept. of Public Health: COVID-19 Section
» San Bernardino County Dept. of Public Health: COVID-19 Section
» California Department of Public Health: COVID-19 Section
» FIND Food Bank: Information on food assistance
» Community Resources: Updates from local organizations
» Previous Updates


Please call us at (760) 969-6555 before entering a DOHC service site if:

Please call ahead to let your care provider know you may have been exposed to the coronavirus so that we can offer special attention to protect you and the community. A team member will meet you at the door and escort you to a room with proper protections.


Desert Oasis Healthcare is following all CDC guidelines for the coronavirus (COVID-19) exposure prevention.

There is currently no vaccine to prevent the coronavirus (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
  • Follow CDC’s recommendations for using a face-covering
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.




  • Results for COVID-19 tests performed by DOHC are returned in 72 hours or less. Please do not call for results. Our team will call you as soon as we receive your results. In the meantime, follow the directions given at the time of testing to self-isolate, wear a mask, wash hands frequently. Presume you may be positive.
  • If you are experiencing symptoms, please call your Primary Care Provider’s office or the Helpline at (760) 969-6555.
  • If you are experiencing symptoms you cannot manage at home, please visit one of our four DOHC Immediate Care locations.


  • Call First: (760) 969-6555
  • All DOHC members will be asked several questions, advised on how to monitor at home, or given specific directions on where to seek medical care if needed. If you have a hearing or speech impairment, please use our (TTY/TDD) line at 711.

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